On Monday, November 16, during a routine server maintenance procedure, our IT staff had encountered difficulties that were resolved later that day. As a consequence, investors had a difficulties connecting to our web site and accessing their accounts. The problem had since been resolved and similar difficulties will not be encountered in the future. Those responsible for the situation were reprimanded.
I want to apologize on behalf of Genius Funds for the situation. If you have any questions about our services and products, don't hesitate to contact me at any time.
Best Regards,
George Schale
Genius Investments Limited
Customer Support Hotline
Tel. +357 25 025067
05:00 - 15:00 GMT Monday-Friday
Automated Account Service
Tel. +44 200 222 7598
24 Hours per day/7 Days a week