(*) Friday Q&A Webinar Notes
Chris Smith speaking
Updates!!
Twitter page redesigned. Keeping this updated so watch for that.
Site was offline for a few hours today. Simply our growth spurt. We are continually able to have more people on the site at one time. We are now passing that point. Congratulations for the massive hits to our site, but on the negative side, we are trying to keep up. This is temporary. Once we have the new foundation in place, we can support many more people on the site at once.
Panel ID in our system, we have increased the size of the ID number. the negative side is we went from 12 to 16. the new panel ID's when finished, they were not generating proper sales credits. This has been fixed moving forward and missing sales credits will not happen. If you have missing sales credits, contact support.
PAYOUTS:
Funding for Allied Wallet 98% success ratio. Small percentage have not been automated, so those we are doing on a weekly basis to catch up on those.
Payza, same thing, that happens only occasionally.
STP - this is manual, so please follow up on the STP page in your back office.
BB Card loads: You will be seeing it today or mid next week. This does take 3-5 business days to show up.
USA Bank withdrawals: We have 100% of file completed. Your account is still being done or you have received it. We are on the tail end of that.
Auto TP's is the big news!!
He went over the login page showing what you had due in past TP's
Purchase "additional" subscriptions on Purchase Traffic Pack Page. You will have to agree and check all boxes to agree that you are ADDING an additional subscription and it will be on the same date next month and every month.
Cancellation Policy. If you ever cancel, you will be canelling ALL Traffic Packs at the same time. You cannot pick and choose. He explained this on the screen where you agree to that. If you cancel... BONUS traffic will be taken back out of your traffic bank. You will go into the negative and you CANNOT BUY TP's for 6 months.
75% rule or calculation we put in place for determining how many TP's you were obligated to in the future. We did this for leniency and to be fair to all. He showed a picture of a login screen which showed the Xs and Checkmarks. And explained the X's and Checkmarks for each month. Because October you could not buy in the end of the month.. the last full month of data was September, so we did not "cancel" any of those bought in September. We did not count October for your full amount. We used Sept. However, if you bought 20 in July and only 10 after that, then we would charge you for 15 each month after that. We will write this up and put it on the website as a more detailed explanation for everyone.
Q&A
If a TP is due on Nov. 1st, it was already done. If Nov. 2, it will be done today. This is a 24 hour period within which it may be done. We will set a daily drop time, but for now it will done within 24 hours. We will be doing this every day, and it is already being done, starting Nov. 1st.
Due to purchase tomorrow, will it be done automatically? Yes, it will be done auto. You do not need to do it manually. You can only ADD more subscriptions in the future on the PUrchase TP page.
How would I get 10 credits in Traffic? This may be from organic traffic.
I was forced to buy the TP's for a date that occurred because of "downtime" with the system? Why? Chris answered that this was auto-corrected and the new subscription #'s should be correct.
10% Commissions on TP's will be done over the coming days for the automatic Traffic Packs that were purchased. You will see this very soon!
What is new foundation? I pulled that name out of the sky. We have new technologies available now, so we are comfortable using them for BB. The times when site is down is because of the current platform. We will soon be on a new foundation/platform which will allow more people on the site.
Procedure for unblocking a BLOCKED account? Contact Support. There is always a reason adn a solution. POssibly some type of blog post or website that was showing inaccurate info or something that has not been approved by us, we try to contact you. If you cannot contact you, then we lock account and you are given the reason why. You can take content off the web or the video off the web, and we will gladly unlock your account.
Notarized ID upload? Same area on your Personal Information page. Use ADD ID. Then it will appear and be waiting to be approved. As soon as we do, then you can have 4x month withdrawals for BB card.
India Payza? We will continue to pay those payments until India tells us we cannot do it any more.
Are all cards being funded? Card withdrawals are being done, and should all be done soon. If you are looking for money on your card, contact support. Only use Vector if you have a problem with PIN or password or PIN number or something with your card.
** webinar ended abruptly***
We are back!!
STP payouts - these have been going out. There is another scheduled for this coming weekend. You will receive shortly.
INDIA - Can India withdraw money from STP? Please check with STP for that answer. I have heard rumors, but until the company itself has confirmed this, please call STP support or do live chat with STP.
If panel qualified 1/2 with TP and 1/2 with sales credit, then the full sales credit will be given.
If your BB account has a negative balance, we will NOT make payouts to you, even if pending. Most likely we would reverse the payout to clear the negative balance.
75% rule question? We will take a look at your account, but so far all have checked out correctly. This rule is applied for every month up to September, for any highest month up to that point where you did not buy enough TP's. If there are usernames you want us to take a look at, please submit.
Where to see Subscription Dates? Go to Traffic Pack Purchase page, and you will see the subscription summary and dates.
Waiting long time for BB Card, why? Should I contact Vector? Yes. If everything was correct on our side, we sent it to Vector, then call Vector. Could be a shipping problem, could be several reasons. Contact Vector directly. You can also call BB support for more information.
$500 sent to BB from STP, why isnt it loaded in my account? Go to STP Assistance Page, enter your transaction number to claim that money. This MUST BE DONE to claim STP funding amounts. Chris showed this page and explained it. Claim STP page.
If we need more traffic can we buy more or do we have to wait for the subscription dates? the only way to get more traffic is to ADD a new subscription or wait for the dates of your subscriptions.
I have 135,000 in Green credits how can I use it? Only by havign a Green panel, either purchase, or haev someone transfer one to you.
Long time waiting for approval of ID? We are mostly caught up now, but there was a slowdown time where we were behind. Contact Support.
Pending Payza payouts? Best case scenario we are working on that now.
Hundreds of questions, but it has been almost an hour. I hope you got your question answered. We will put an update to summarize all this in the FAQ. Look there for additional questions.
Have a great weekend. Thank you for being a part of BB. Talk soon.
* end of webinar