Hello,
Thank you for your letter. I am happy to assist you.
My name is David and i am Chief Executive Officer of the NEO Progress,
As you already know due to strong hackers attack on our payment server which started two days ago and is still ongoing you see this delay of payout.
Please be patient and don't make any panic, you will receive your money - each payment will be processed in 48 hours if you will not write any complains on blogs, forums, monitors.
After we will setup and configure new server we will enable instant payments again, it will happen within maximum 2 business days. Our tech department working on the problem.
I am really apologize for the inconvenience and manual payments, hope for your patience and understanding on all issues, if you have any questions - ask me, i am here to help you.
