BB Friday Q&A Webinar 4/17/14
Ron Anderson speaking:
Good morning, welcome to the Friday call even though we are doing it on Thursday this week. It's been another busy week, alot of good things happening.
Chris Smith speaking:
I know we have on the screen the World Tour info. Exciting things are coming up, so if you can make it to the World Tour, you should come out and meet and greet the team and have a personal touch of the operation.
Let's start off with payments. This is Easter weekend, tomorrow is a holiday, so we will have the payout today. That is for the v3 eWallet, as well as our first Legacy Wallet and BannersMobile. Legacy will be monthly around the 18th of the month. The v3 eWallet will happen weekly. Payouts will be out shortly. The order of the v3 account will be the date order of when you created the request. Legacy is not only date order but also the amount you have received in the past.
Ron Anderson speaking:
Tickets to the World Tour will be available next week. If you have funds in your eWallet you can use that, or you can purchase through the various payment processors. Get your tickets soon for a discount. We have a promotion going where people will be able to win their trip to Trinidad. The instructions are on the website...(please see the website) We hope to be able to shake your hand and congratulate you on stage.
Payouts are going out today for v3, Mobile and Legacy. v3 will be going out weekly, and Legacy once a month. Make sure that you have your withdrawal requests in so that you can be part of the queue.
Panels - people are saying they seem to be a little behind where they should be. Don't worry, although we cannot say an exact time, historically there is a time during which panels should complete and this will remain basically the same.
ProRating of Admin fees: (please see the video replay for this explanation, as it was detailed as to how and why this happened and how it will be processed) It will be shown on your Legacy Wallet display in the summary. Your refunds/prorating will show up here. Also, if you had not paid your admin fees at some point, this will now be caught up and will also show in this area.
Questions:
$10 monthly admin fee: Depending on your payment processor it may require a bit more, try adding a couple of dollars to the amount and this should resolve the issue.
Panel speeds will be in line with Version 2.
Weekly tasks are coming. We have a number of tasks that we will implement all at the same time.
If your panels are not moving, please remember you must have an organic campaign active for your panels to move.
Legacy correction? We realize what happened and we are trying to come up with an equitable way to resolve this, so that we can get this resolved in a way that is both beneficial to BB and to the affiliates.
Payout Queue? We are still working throught the queue. Not everyone will receive a payment, but if you don't receive one this time, you are more likely to receive it the next run.
We know there are still tweaks that need to be made to the website. If you see an issue, please contact support. We are working on everything being resolved.
Where does the money go as panels complete. Legacy panels, as they complete those funds go into your legacy wallet. V3 panels complete and go into your eWallet.
Viewboard - hope every has had time to sign up for this. If you log in using your BB info, you will be able to see your panels and other widgets are available to see lots of different things. If you haven't been on to viewboard.com, please do that. If you log in using your BB email and password, you can sync Viewboard with your account and see your panels.
Organic links - we are in the process of adding more links.
We still have lots of things we want to add to BB v3, but the majority of it has been done first, and we are able to now work on other facets and assets to make v3 more exciting and interesting.
A lot of people are enjoying the new site. That is great to see that so many people are using it and liking it.
Webinars are coming - executives will have an opportunity to do these webinars. We will have different types - some on how to use social media and some on how to use BB. These will be in multiple languages. Different schedules will be posted on the BB home page. You will be able to listen to all sorts of different topics in various languages. Multiple topics, multiple languages and in multiple timezones. We hope with these new webinars we will be able to communicate with people in their own language to help you and your teams.
If you send in a support ticket through the back office, there is no fee for that.
Thank you for being here today. Our attendance is getting much bigger, and we are glad alot of people are becoming more involved. It's exciting to see and to be a member of such a great team. Thank you to support for all the hard work they do. On behalf of Chris and the team here, thank you all for being here today.
If you celebrate Easter, I hope you have a wonderful Easter, and if you don't, then I hope you have a wonderful weekend.
(end of webinar)
(summary notes prepared by Linda Lane and are not official BB transcripts. Please include this with all repostings.)