Chris Smith speaking:
UPDATES for the week:
Important Message Box on the left (Red) sticks out, so you will read it. We are cleaning up the Dashboard and that’s why Important Information is on the left.
Traffic Pack Purchases being unavailable has been extended. We just finished our testing, but we will not go live until Beginning of next week. Please read the details on Traffic Pack Subscriptions being automatic. Remember you are agreeing to monthly subscriptions if you buy more TP’s.
New Vector Message Centre:
Vector will be able to speak to you directly here. We will put in Top 10 topics. Vector has a support team, and they receive lots of emails/phone calls. Their Top 10 questions will be in this area. He showed an example, about time card loaded and time money appears on your card. This does take a few days, and those dates are there.
New Multi-ID uploaded. He showed this on the screen. This is for you to upload your Notarized ID (for the BB card to have 4x per month) Here you can upload your new ID. All will show up on the page.
Please be sure to click the check box, “Is Your ID Notarized”
He showed an example of what your Notarized ID should look like, Stamp should be on the same piece of paper as picture of your ID. One-Page.
BB Mastercard – Using the correct verbage when promoting BB. Mastercard searches the net to find sites that are not doing this properly. Please read this INFO.
BB Community Watch Page – this will help us if you see something on the Internet that violates our Terms and conditions, please notify us.
Basic rule of thumb — You can post/use our “text” that is used on the BB site. If you are using different wording, please check with Support to have it approved.
We have a new SPAIN page. Congratulations to the new contractor in Spain.
PHONE System has been down. It is LIVE now!! It’s at the bottom of the page. All countries not listed, please use GLOBAL WORLDWIDE SUPPORT NUMBER.
PAYOUT UPDATES:
BB PREPAID CARD: 6 batches went out last week. New batch over the weekend. It does take 3-5 business days for your card to load after it leaves BB’s hands.
STP – Week of the 29th you will see payouts.
US to BANK – Started as of the 21st, and we have been doing this throughout the week. If this is a new account takes longer. If you are in our system it takes roughly 2 days. First time 6 days from when processor gets load file. We will do this every “couple” weeks.
US PAYOUTS – we have seen missing routing number and banking information not accurate. this takes time, so please make sure your info is correct. If you have missing information, you will be asked for that. We have been doing this on your behalf in the past, but in the future we will put your request on hold until you resubmit proper information.
Q&A
Articles about BB on the Internet? – most info on the internet is trash, so just ignore it for the most part.
Sales Credits? we will be doing a global upload this week to adjust all and make sure it’s correct.
Locking? When you lock the panel, inviter gets sales credit immediately. You can no longer transfer the panel.
Admin Fees? We are hoping to release this same time as Traffic Pack Automation, but it may be shortly after. Once it’s done it will be automated.
Traffic Pack info? Once it’s automated, the purchase page will be a little different. The one there now is to create a new subscription or buy additional. Once we automated it will only be to add new subscriptions. Once automation begins, you will not need to visit this page unless you want to add additional TP’s. The new page will list all current subscriptions that you have now.
ID Verification? There was a glitch. It was looking for fax numbers that is not required. this has been fixed and should be faster and smoother moving forward.
Traffic Pack? Do I manually purchase? You are not able to do that now, once automation begins, you do not have to do that.
Transferring panels? Why would I? To help out other members.
Issue with LIVE CHAT? I have heard of some issues, but we will get them cleared up. The Phone support is now active, so you can make calls directly.
Photo ID – Verify security of BB please? Our information is secure in terms of ID’s. They are all watermarked with BB, and saved securely. This is a requirement of Mastercard, so we have to do this. It is 100% secure.
BB Accounts in company name? We have been planning to implement this, but the section has not been developed. Other items have been more critical. we are growing our technical team, and with growth comes growing pains, and we are working on this and it is on the table to have this put in place. Once we do this, you may open a BB account in a business name with proper documents for your business… articles of incorporation, etc. Right now this is not active.
Response time from Support tickets? They have been behind and are trying to get caught up this week. We are constantly hiring additional support. If your country has local support, please use that. Also, ask your inviter first before contacting support. We will get caught up very soon on support tickets.
Why do I need multiple ID’s? You do not unless you want to upload a notarized ID to increase your BB Mastercard to 4x per month. This is the main reason for this. If this is not your case, then you do not need to upload anything more.
Raj has been in India and returns today. Thank you to Ana who has done a great job. India is different because it has many government regulations, and we have needed to put more effort into sorting all this out for India members.
Banks do notarizing free of charge!
How long does it take to approve additional uploaded notarized ID? You do not have to wait for additional approval. This just went live 2 days ago, so I will check to see if they are behind. But I believe they are doing this fairly fast. ID Approval has been slower, but all issues have been fixed and will go faster in next couple days.
Have a great weekend. Keep rocking’ with BB. I love you guys. Make sure you are in tune with current events. Webinar will be uploaded. Read Important information. Be a strong leader. We will talk soon.
End of webinar!