BB growing in size, both in staff and affiliates. Exciting new setup coming with customer services. Support staff busy 24/7 but we do need to increase the size and tools.
Question on 75% rule - clarified again;
75% rule takes place for any missing months – if you joined in June and bought 10 but you only bought 2 in July and 5 in August, what will happen is 75% of the 10 (
so you owe 6 for July and 3 for August and your on-going subscription will be 8.
If you bought 4 in June, 10 in July, 4 in August – you will owe 4 for august, 4 for September and your on-going monthly commitment will be 8.
If you bought 4 in June, 10 in July, 4 in August and 20 in September
You would owe 4 for the missed TPs in August – your on-going TP commitment is 20.
75% only applies to the missing TP months – not to your last monthly commitment.
TPs from over the weekend will be automatically purchased shortly as the script has to be manually activated.
Question to evenly spread traffic packs throughout the month?
No – the programming required to do this would be unproportional to the benefit of the business.
We have not found any mistakes looking at several dozens of accounts
Administration fees are one of the next items on the programming to do list.
Nothing else that hasn’t already been covered on Fridays webinars.
Missing sales credits still being looked at – no ETA as yet. Support can credit missing credits if you provide the panel codes. Repurchased sales credits are now being received.
If you have been waiting a considerable length of time for your card - speak with live chat one last them and if you do not get a satisfactory response, email me your username, the length of time you have been waiting and I'll pass these to UK support who can send them to the BB/Vector liaison.
Payments
Payza, STP and Card will be processed within the next 24 hours and show probably by the end of the week.
