сегодня еще раз попал в чат, так как в первый раз оборвалось и не дали ответ о загрузке новых доков. как грузить если нет кнопки для адреса? да и вообще хотел все удалить и залить по новой. вот переписка-переводите-может кому будет полезной
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14:45 Victoria Bannersbroker Canada: Hello,How may I help you?
14:45 Vladimir Velbert: Hello company confirmed my proof of address, and the vector rejected.
Load a new document proof of address, I can not - there is no button to download.
What to do? Help, please.
14:46 Vladimir Velbert: Victoria, hello
14:47 Victoria Bannersbroker Canada: Was it confirmed
14:47 Victoria Bannersbroker Canada: or rejected
14:48 Vladimir Velbert: confirmed, but they are in Russian
14:49 Victoria Bannersbroker Canada: Okay, you will need to Replace File
14:49 Vladimir Velbert: I want to download in English, but there is no download button
14:50 Victoria Bannersbroker Canada: You need to click on Replace File
14:50 Vladimir Velbert: button does not
14:50 Victoria Bannersbroker Canada: are you using Mozilla Firefox?
14:51 Vladimir Velbert: yes
14:51 Victoria Bannersbroker Canada: clear your cache and cookies
14:53 Vladimir Velbert: Replace File button is in the Proof of ID. but there is no address. I need to replace address
14:53 Victoria Bannersbroker Canada: There is a Replace File section for address as well
14:54 Vladimir Velbert: I know
14:54 Vladimir Velbert: but the buttons are not there
14:55 Vladimir Velbert: written Proof of address has been approved.
14:55 Victoria Bannersbroker Canada: oh okay i see this issue
14:56 Vladimir Velbert: can delete the document addresses to new button
14:56 Victoria Bannersbroker Canada: no i cannot do so
14:57 Vladimir Velbert: Why?
14:58 Victoria Bannersbroker Canada: I do not have the option to
14:59 Vladimir Velbert: and what do I do now?
14:59 Vladimir Velbert: how to load the address?
15:00 Vladimir Velbert: attached to the ID?
15:00 Victoria Bannersbroker Canada: You have to wait
15:00 Victoria Bannersbroker Canada: I have to have the IT Team adjust this
15:01 Vladimir Velbert: ok
15:03 Vladimir Velbert: then remove and ID.
15:03 Victoria Bannersbroker Canada: I cant
15:03 Victoria Bannersbroker Canada: The IT Team needs to
15:03 Vladimir Velbert: I will upload in English
15:04 Victoria Bannersbroker Canada: yes once they adjust this
15:04 Vladimir Velbert: long?
15:05 Vladimir Velbert: wait
15:05 Victoria Bannersbroker Canada: Yes within 24 hours
15:07 Vladimir Velbert: Thank you Victoria. I will wait. goodbye
Сегодня завел на STP депозит 3$ для верификации карты. Все прошло успешно! Правда, карта у меня Райффайзен Банка Аваль (грн.). С картой Visa Classic Internet от Приват Банка есть проблемы, там не приходит sms для подтверждения платежа при Verified by Visa, служба поддержки Приват Банка говорит, что нет подтверждения от STP. Думаю нужно подождать пару дней, может наладят. Теперь Украина как и Россия не относится к мошенническим странам
