Hello, your Support representative is Brandon
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Welcome to libertyreserve.com, Brandon will be right with you.
Brandon
Welcome to Liberty Reserve! My name is Brandon, how may i help you?
Brandon
Hello Andy
Andy
Hi. Wht is going on with the system again?
Brandon
Why Andy
Brandon
The system is working just fine
Andy
All blocked accounts changed the status to limited, No accounts with normal status which have been blocked before maintanence. Also today started new wave of blockings
Brandon
Is your account limited?
Andy
Yes
Andy
Read here as well
http://www.talkgold.com/forum/showthread.php?t=366628&page=110
Andy
And MMGP.COM topic
Andy
People in panic
Brandon
Sir your account is under investigation
Brandon
The Compliance Department did not provided aby reasons
Brandon
Please wait for their response in 72 hrs
Brandon
Sir, may I have your account number and e-mail address please?
Andy
What investigation?
Andy
Yesterday Joey told that some problems
Andy
With the system
Andy
All acounts under investigation? WTF
Andy
Yesterday Joey asked my info to provide for unlock
Andy
I provided
Andy
In your blog written about that accounts locked by error
Andy
What investigation? Explain please.
Brandon
Andy I am telling you your account is under investigation
Brandon
The Compliance Department did not provided to the Support Department the reasons of the investigation
Andy
Explain the reason
Brandon
Please wait for their response in 72 hr
Andy
I've been waiting 3 days after your system start
Andy
No responce, anything
Andy
Your support telling exactly different stories
Brandon
Andy I am telling you that they will contact you in 72 hr
Andy
There is no responce from support since 1 AUGUST!
Brandon
May you please provide me your account number
Andy
You telling now again some 72h
Andy
Will you unlock it? Or just take info as Joey did?
Andy
Also please tell your adress in Costa Rica
Andy
Want to come tomorrow-the day after
Brandon
Santa Ana, San JOse, Costa Rica
Andy
What street?
Brandon
https://www.libertyreserve.com/en/home/corporate please go to this link
Brandon
you will find the info in there
Andy
can i speak about my issue with anyone who can provide the information there?
Brandon
Andy Im sorry, the Compliance Department is not available at this moment
Brandon
They will be back in about 3 hours
Brandon
Sorry, 2 hr
Andy
So they will reply in 2h?
Brandon
No Andy, they will be back
Brandon
They will reply in 72 hr
Andy
can i speak about my issue with anyone who can provide the information in your headquarter in costa rica?
Brandon
Andy the responsables for your issue is the Compliance Department
Brandon
And they are going to be back in 2 hrs
Andy
That's good
Andy
But can i talk head to head with someane in Costa Rica?
Brandon
Is there anything else I may help you with?
Brandon
You are talking with me
Andy
I want to talk in your office
Brandon
You mean you want to come to our office?
Andy
yes
Brandon
Please first talk with the Compliance Department, and make an appointment with them
Andy
You didnt answer me
Brandon
Andy yes I did
Andy
Can I meat in your office in Costa Rica?
Andy
This question
Brandon
Andy you have to have an appointment first
Andy
Just answer me to this question
Brandon
So you have to chat with the Compliance Department to make that appointment
Brandon
Yes Andy but you have to make an appointment first
Andy
You have office there at all or not?
Andy
or just some fake address?
Brandon
Yes, we are located in here
Andy
So I can talk with someone there right?
Brandon
Yes Andy
Andy
Thats good
Brandon
Is there anything else I may help you with?
Andy
So I need to wait another answer for 72hours?
Brandon
Yes Andy, you are correct
Andy
If I'll not get my account unlocked in 4 days I'll close your company. I'm talking from the side of all locked persons
Andy
Have good attorneys on my side already
Andy
hats all not funny man
Andy
believe
Brandon
Ok Andy
Andy
*thats all
Brandon
I believe you
Brandon
Thank you for contacting Liberty Reserve! Have a nice day!
Andy
when you locked 1-100k from people
Brandon: 16:00:31