The United States, in its mandate to continuously protect its citizens against financial crimes, is now requiring all financial providers, regardless of country, to acquire full licensing in most states.
SolidTrust has begun working with your State's government to ensure we are fully compliant. Until this process is completed, you are not able to deposit into your account. You may still purchase products & services directly via credit/debit card if the website you are buying from offers cards as a payment option.
We kindly ask that you refrain from contacting our support department to ask questions; instead, please read below for answers to the most commonly asked questions.
UNITED STATES REGULATION QUESTIONS
1. What happens to my account during this process?
» you are able to login as always, upgrade your account to any status, edit your passwords, refer others and exchange from one currency to another in your available balance. You are just not able to deposit funds into, or transfer to another member or merchant directly.
2. I've got money in my account. What do I do?
» we have created a special refund link just for you in your MY MONEY area. Click on REFUND MY BALANCE and we will send you your entire balance via the method of your choice.
3. Why didn't SolidTrust Pay already have licensing?
» new regulations covering the entire world came into effect only recently. Previous to the new regulations, companies outside the United States were not required to be licensed but now they are. SolidTrust has been working with its legal team since September, 2011 in preparation for these new regulations.
4. What happens if SolidTrust Pay does not acquire licensing?
» any company found to be in violation of the new USA regulations faces a maximum 5 year prison term and a fine of $2500 for every transaction recorded.
5. How long is this going to take?
» the regulation process can take up to a year depending on the state. As we acquire our licenses one by one, members in newly licensed states will be notified and full account services can be resumed by them.
6. Are other companies going to have to do this?
» Yes! Every payment processor in the world (ex: AlertPay, Liberty Reserve, OKPay, Perfect Money, etc) that has US citizens as clients, has to be licensed in all the US states requiring it. Any processor that does NOT is operating illegally. Any CEOs, directors, shareholders or principal owners of unlicensed companies would be arrested immediately upon entering the United States.
Your support and patience during the regulation procedure is greatly appreciated.
